![]() Wait for the lights to go off or stop flashing, restart the devices you want to connect to the network, and reconnect to the network. Wireless scanning from the scanner button has failed. The ! error and ready lights are on and the Wi-Fi light is flashing (ES-500W/ES-500WR) The Wi-Fi (white) and ! error lights are flashing slowly (ES-500W/ES-500WR)Ī network connection error has occurred (the date and time have not been set correctly). The Wi-Fi light is flashing slowly and ! error light is on (ES-500W/ES-500WR) Press the stop button to clear the error, restart the devices you want to connect to the network, then reconnect to the network. The Wi-Fi and ! error lights are flashing slowly (ES-500W/ES-500WR)Īn access point settings error (security error) has occurred. The firmware update has failed and the scanner is in recovery mode. The ready light is off and the following lights are on: If the error continues, the scanner may be malfunctioning. Turn the scanner off and then back on again.Check the scanner connection to your computer to make sure it is secure.The following lights are flashing quickly:Ī fatal error has occurred. Make sure the scanner cover is closed and there is no jammed paper inside. If the error continues, contact Epson for support. Turn the scanner off and then back on again. (ES-500/500WR only) Note: To connect the ES-400 to a wired network, you need the optional network interface unit (B12B808441). I see a blank Scanner Settings window when I start Epson Scan 2. If the light continues to flash, a scanner error may have occurred. Home Support Scanners WorkForce Series Epson WorkForce ES-500W. Remove any paper loaded in the input tray. You can often diagnose problems with your scanner by checking its lights.Ī paper jam or a double feed has occurred. Reset the date and time in Web Config.See the table below. Wi-Fi on/off and ! error lights are flashing slowly (ES-500W)Ī network connection error has occurred (the date and time have not been set correctly). Wi-Fi on/off light is flashing slowly and ! error light is onĪn access point settings error (security error) has occurred. ![]() The following lights are simultaneously flashing slowly: (ES-500W) 3) On your keyboard, press Windows logo key and R key at the same time to invoke the Run box. If the check box next to Run this program in compatibility mode for, uncheck it. Ready light is off and any of the following lights are on: Follow these steps: 1) Right-click on the Epson Scan icon on the desktop, then click Properties. Make sure the scanner cover is closed and there is no jammed paper inside.Īny of the following lights are flashing quickly:Ī fatal error has occurred. To contact Epson America, you may write to 3131 Katella Ave, Los Alamitos, CA 90720 or call 1-80. You may withdraw your consent or view our privacy policy at any time. Turn the scanner off and then back on again. You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. If the light continues to flash, a scanner error may have occurred.
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