So, the next question is - how to define a scope and process? Well, there are a few steps that help you to define scope in a better way. ![]() If there are any issues in the foundation, no matter how well you construct the building, it is bound to fall. Once it is over, only then you can proceed to build the building. Imagine enterprise chatbot development as building a skyscraper like Burj Khalifa. If you fail to do it, it can turn out to be an economic catastrophe. Here, you must invest a major chunk of your time and effort in defining the scope and the process. Spend 60% of Your Time Defining Scope and ProcessĪs Abraham Lincoln famously said “Give me six hours to chop down a tree and I will spend the first four sharpening the ax.”, if he had been a chatbot expert, he would have probably said the same about enterprise chatbot development as well. But don’t worry, we have come up with a detailed guide where we will list out the best enterprise chatbot development practices that you can follow to build a robust chatbot for your enterprise. However, enterprise chatbots also have their share of challenges, especially when it comes to its development process. With such a high demand, enterprise chatbot development has become a must for enterprises worldwide. We are approaching 2023, and this number is surely going to shoot up. Not only this, but Gartner had also predicted that by 2021, more than 50% of enterprises will spend more money per annum on chatbots than in traditional mobile app development. In the 2019 Gartner CIO Survey, CIOs identified chatbots as the major AI-based application used in their respective enterprises. And that’s the reason why enterprises are widely adopting chatbots. ![]() In recent times, chatbots have emerged to do all this and a lot more. Enterprises love tools that can automate operations and provide ultimate scaling opportunities while keeping their brand’s image intact.
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